We are all familiar with that dopamine rush of getting a new message. It feels good. We crave it. But doesn’t that make us addicts? The reality is that real time messaging, whether it’s Slack or ...

Video messaging brings a new twist to asynchronous communications, and could help businesses connect staffers more effectively as hybrid remote work strategies continue post-pandemic. Video meetings ...

The development of Web services depends on several protocols. SOAP over HTTP is the messaging protocol predominantly used at the present time, and synchronous RPC is the predominant messaging pattern.

The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls. Session-based live chat: a function universally disliked by customers, and it’s ...

TELUS Expert Messaging, part of the My TELUS app, eliminates wait times associated with traditional phone and live chat queues VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, ...

Time to debate: can messaging tools support an asynchronous work model? Before we embrace ansynchronous work, we must tackle the thorny issues of KPIs, culture, and work surveillance. Enter my "five ...

BURLINGTON, Mass., June 07, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc., (NASDAQ:NUAN) today announced virtual assistant and asynchronous chat innovations have been added to the Nuance ...

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Developing a log service that suits common needs often provokes debate. Numerous homegrown log frameworks are available in addition to many professional and open source products. Products such as ...