TwistedSifter on MSN
Call center employee gets great feedback for sounding natural, but then a new supervisor tells her to stick to the script
In this story, one teenage girl did a great job sounding natural at her call center job, but then a new supervisor told all ...
Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system features ...
Forbes contributors publish independent expert analyses and insights. I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, ...
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