eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SysAid Technologies, provider of help desk software ...
eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. IT service management (ITSM) and Customer Service Support ...
As more companies are pushing their information technology (IT) departments to continue using the same technology and make it last longer, the job of help desk professionals becomes magnified as more ...
SysAid (News - Alert) Technologies, a provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, recently launched SysAid IT 8.0, the world's first fully mobile help desk ...
SysAid Technologies Ltd., a leading global provider of help desk software solutions and Customer Service Support (CSS) software, launched recently its new iPhone Helpdesk Application, SysAid IT Mobile ...
The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...
Hackers behind the MOVEit hacks in May are now targeting a newly patched zero-day in SysAid help desk software. (Image: Shutterstock) A Russian digital extortion gang behind a raft of attacks on file ...
IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...
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