Chatbots use AI to simulate conversations, enhancing customer service efficiency. Oracle identifies two chatbot types: task-oriented and data-driven/predictive ...

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...

Jason R.C. Nurse receives funding from The Engineering and Physical Sciences Research Council (EPSRC), The Research Institute for Sociotechnical Cyber Security, and The National Cyber Security Centre ...

AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

A lack of guardrails leaves AI chatbots open to manipulation, researchers said. Like many social media influencers, Samantha Ettus spends most of her time publishing content for her followers. In her ...

A year ago, a rogue A.I. tried to break up my marriage. Did the backlash help make chatbots too boring? By Kevin Roose Reporting from San Francisco A year ago, on Valentine’s Day, I said good night to ...

Frustrated by the medical system, some patients are turning to chatbots for help. At what cost? Credit...Pablo Delcan Supported by By Teddy Rosenbluth and Maggie Astor Wendy Goldberg thought her ...

Lin Tian receives funding from the Advanced Strategic Capabilities Accelerator (ASCA) and the Defence Innovation Network. Marian-Andrei Rizoiu receives funding from the Advanced Strategic Capabilities ...