How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...
You’ve probably heard of Microsoft OneNote, but did you know it can also serve as an ultimate project management tool? It’s a hidden gem within the Microsoft 365 suite that might just be the answer to ...
For years, OneNote has been my trusted companion for capturing thoughts and organizing information. While it comes with a robust search function, I wanted a system that actively engages with this ...
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